1. What types of medical imaging equipment do you service?
We specialise in the repair, maintenance, and refurbishment of critical imaging systems, including MRI, CT, X-ray, and ultrasound devices. We work with all major brands and support both hospital-grade and portable systems.
 
2. Do you provide MRI coil repairs?
Yes, we are specialists in MRI coil-level diagnostics and repairs, including head, spine, body, and extremity coils. Our services include cable replacement, housing restoration, and full electronic diagnostics using advanced testing tools.
 
3. Are your services certified or regulated?
Absolutely. We are certified to ISO 13485 (Medical Device Quality Management) and ISO 9001 (General Quality Management), ensuring that all our services meet the highest international standards for safety, traceability, and compliance.
 
4. Can you support emergency repairs?
Yes. We provide 24/7 emergency repair services with nationwide coverage. Our rapid-response teams are ready to address critical failures and minimise downtime to keep your diagnostic services operational.
 
5. Do you offer on-site repairs or only depot-based servicing?
We offer both on-site and depot repair options. Our mobile engineers can perform advanced diagnostics and repairs at your facility, while our workshop handles component-level refurbishment when required.
 
6. What’s included in your preventive maintenance programmes?
Our preventive maintenance contracts are tailored to your equipment type and usage. They include multi-point inspections, system calibration, software updates, and safety checks to reduce breakdown risks and ensure regulatory compliance.
 
7. Do you provide spare parts for medical imaging equipment?
Yes, we source and supply high-quality OEM and compatible parts for a wide range of imaging systems. This includes coils, boards, cables, and power supplies.
 
8. Where do you operate?
We provide services across the entire United Kingdom, offering fast response times, flexible maintenance contracts, and remote technical support where possible.
 
9. How do I request a service or maintenance plan?
You can contact us directly via our website or email to request a quote, schedule an on-site visit, or discuss a custom maintenance agreement suited to your facility.